This Privacy Statement was last amended on 23-8- 2019. Preface We, the owners of "Gite Les Volets Bleus" (hereinafter referred to as "we"), process personal data of anyone who has (directly or indirectly) had contact with us. This includes: • visitors to our website and visitors to third-party websites where our gite is offered (hereinafter collectively referred to as "websites"); • persons who have had contact with us by telephone or e-mail. Hereinafter referred to collectively as "you" or "contacts". We do this to help you as well as possible. Your privacy is important to us and we want to be open and transparent about the processing of your personal data. In this privacy statement we explain why and how we process your personal data. If you have questions about the content of this privacy statement or questions derived from it, call Ron Happel on +31619495027 or mail to info@les- volets-bleus.nl and we will contact you as soon as possible . This privacy statement applies to the "les-volets- bleus.nl" website. This privacy statement can be changed from time to time. You can always find the most current version on les-volets-bleus.nl. Consult this privacy statement regularly so that you are aware of all changes. The date on which this privacy statement was last changed is stated at the beginning. Inhoud Who are we? What do we mean by personal data? Which personal data do we process? Why do we process that personal data? Who are the third parties that process personal data for us? How do we ensure the protection of your personal data? Which cookies are used and how to handle them? Cookie settings What are your rights? Who are we? We are the owners of the cottage Les Volets Bleus in Monflanquin, 3 Chemin de Feugne. In the Netherlands we live on the Adriaan van Royenlaan 164 in Oegstgeest. We rent our gite for a few weeks in the spring, summer and fall. This privacy statement relates to all processing by us and other parties that process personal data on our instructions. What do we mean by personal data? Personal data tell something about you. You share personal data with us if you have contact with us. Think of your name, telephone number or email address, but also the IP address of your computer or when you visited which web pages on the websites (the website behavior). It concerns all data that we can relate to you. Which personal data do we process? Processing is a legal term. The `General Data Protection Regulation 'refers to processing: an operation or a whole of operations with regard to personal data or a whole of personal data, whether or not carried out via automated processes'. And then there is a list of what people can do with data, from collecting, organizing, storing, retrieving, destroying and much more. We process various personal data depending on the type of contact. The set-up below is a list of personal data that is not processed with every contact or person. The list consists of: • First name, last name and e-mail address of the person making the reservation request. • Personal data shared with us in the "comments" of the booking request. For example, you can enter your telephone number if you want. Only the information we need for processing your reservation request is processed. • Personal data that you share with us during telephone or e-mail contact. Only the information we need for processing your reservation request or stay in our gite is processed. • Personal data for the implementation of the lease, such as your address and bank account number. • IP address. • Website behavior. We collect your personal data "cross device", which means that we can, among other things, view your website behavior in an integrated manner, whereby the device used does not matter. Parties that handle internet traffic can also process your personal data, including the IP address. We cannot guarantee that this will happen within Europe. For example, if you visit our site from a country outside of Europe, the IP address can also be stored outside of Europe. We do not store personal data for longer than necessary. How long that is cannot be said in a number. That depends greatly on what we have collected the personal data for. If for any reason your reservation is not converted into a stay at our gite, you can indicate whether we should destroy your personal data. If you are (or have been) a tenant with us, the personal data can be stored for many years. Why do we process that personal data? As explained below, we process some data for the performance of a legal obligation, some for the performance of a lease and other data for marketing purposes. We can approach you through various channels, such as telephone, mail, e-mail, social media platforms and messaging apps (eg WhatsApp). To make this possible, we also process personal data. We process personal data in more detail for the following purposes: Legal requirements Part of our processing is required by law. This mainly concerns personal data that is required to meet our tax liability. Perform rental agreement For the implementation of the lease we keep track of with whom we have entered into the agreement with the relevant contact persons. We keep various personal details of contact persons to meet our obligations. This way we keep contact details in order to reach you, your bank account to refund any paid amounts. Perform marketing activities We like to keep you informed. For example via e- mails or social media. Or with personalized advertisements on sites of other parties and via social media. This also often requires personal data. If you do not want to receive any more news, you can unsubscribe via e-mail. The subscriber files of our news are not provided to third parties. We may combine the data recorded by us with personal data and general data from other sources (eg, publicly available or purchased data files from commercial organizations with personal data). We use "retargeting". Retargeting means that you can see a targeted marketing expression on websites that are connected to, for example, the Google Display Network and on the YouTube platform. That marketing expression is based on your website behavior. If you do not want advertisements to be displayed via these platforms, you can indicate this by turning off the relevant cookie. See for this the section "Which cookies are used and how to handle them?" Please note: it is possible that you will still see advertisements afterwards if you fall in a general target group where we target our advertisement. For analysis, we can bundle data at a certain abstraction level, encrypt it or make it anonymous. Who are the third parties that process personal data for us? For our marketing activities, but also for the execution of the lease, such as cleaning, we can use third parties. Of course, only the relevant and necessary information is provided. Organizations that carry out marketing activities for us, such as for telephone acquisition, checking of personal data, regular communication, inviting to events, developing marketing material (eg reference story, press release). Some third parties are: • Google, for analyzing the visitors and optimizing the websites with Google Analytics. Our Google Analytics is set up in such a way that your visit data is processed anonymously for statistical purposes. We also use Google's Google Ads service, which means that Google marketing cookies are used to enable certain functions, such as remarketing (retargeting), for products such as Google Ads in the Google Display Network and on YouTube. See also the privacy statement of Google at https://policies.google.com/privacy?hl=en. • JotForm, for processing the reservation request form. See the JotForm privacy statement at https://www.jotform.com/privacy/ They can process your personal data on servers in many different countries around the world. We process your personal data on computer systems that are located in the Netherlands. Furthermore, we will only provide data to third parties if we have received your permission. How do we ensure the protection of your personal data? We use cookies on our websites. We do this to improve our services, to ensure that the websites function optimally and to ensure that communication is as relevant and efficient as possible and for the purposes described in this privacy statement. Cookies are small text files that are placed by a web page on a PC, laptop, tablet or mobile phone. If you use the websites you implicitly consent to the placement of cookies. Third-party cookies are also placed on our websites. The privacy and cookie policy of the relevant third party applies to the use of cookies by third parties. We place different types of cookies, which are included in the following groups: Necessary cookies: Certain cookies are technically necessary for the websites to function properly. The necessary cookies also include cookies that collect anonymous static data. We make anonymous analyzes and statistics on visits, also to improve the performance and relevance of its websites. Preferred cookies: Preferred cookies enable the websites to remember information that influences the behavior and design of the website, such as the language of your preference or region where you live. Marketing cookies: These cookies are used to offer visitors targeted and relevant content and advertisements to the websites. By using certain parts of the websites, for example watching a YouTube video, cookies are placed. These cookies are placed by those third-party websites themselves. They record information such as the number of times a video has been played or allow you to share a link. The third party can also recognize your IP address. We do not receive any personal data or analysis information from these parties on an individual basis. For the cookies that the social media parties place and the data that they collect with this, we refer to the statements that these parties give on their own websites about this. We recommend that you regularly consult the privacy and cookie statements of such third parties and check their own privacy settings with them. We use "retargeting". Retargeting (remarketing) means that you can see a targeted marketing expression on websites that are connected to the Google Display Network and on the YouTube platform. That marketing expression is based on your website behavior. For the cookies that ad parties place and the data that they collect with this, we refer to the statements that these parties give on their own websites about this. We recommend that you regularly consult the privacy and cookie statements of such third parties. You can disable all cookies via your browser. It is then possible that not everything on our websites works properly. You can also delete your stored cookies through the browser. Back to content Cookie settings You can disable all cookies via your browser. It is then possible that not everything on our websites works properly. You can also delete your stored cookies through the browser. What are your rights? Everyone has a number of rights under the GDPR: • Information and access. You can of course see which personal data we process about you. We are happy to tell you more about how and why we process that data. • Rectification. Do you have the idea that we have incorrect information about you? Then let us know and we will adjust it. • Oblivion. You can delete your personal data that we have from you. We may still have to process that data for other purposes (legal obligation, administration or deduplication, for example). • Constraint. If you have the idea that we are processing your personal data unlawfully or incorrectly, you can also limit that processing. • Objection (objection). You can submit an objection for the processing of your personal data. Is it about marketing? Then we will end this processing as soon as possible. • Transferability. This is a new right under the GDPR to transfer or have your personal data transferred. If you want to make use of this, please contact us. If you want to execute one or more of these rights, please contact us, we will do our utmost to ensure that it is achieved within the legally permitted period. Do you have any tips or comments? Let us know! In addition, you can also submit a complaint to the Dutch Data Protection Authority (AP). Do you think that we do not act in accordance with privacy legislation? Then we would of course like to hear that. You can also submit a complaint about this to the AP.